Privacy Policy

This Privacy Policy explains how AG Ultimate IT Solutions S.R.L. ("AGISS", "we", "us"), CUI 45738068, with registered office at Str. Calea lui Traian nr. 85, Călimănești 245600, Vâlcea County, Romania, handles personal data in our website and mobile applications ("Services"). We act as data controller under the EU General Data Protection Regulation (GDPR).

Data we collect

• Information you provide directly, such as your email address when you contact us.
• Limited technical data (e.g. device type, OS version, crash reports) needed to operate and improve our apps.

Unless stated otherwise in a specific app, we do not sell personal data, do not use it for advertising and do not track you across apps or websites owned by other companies.

How we use data

• To provide, maintain and improve the Services;
• To respond to support requests;
• To comply with legal obligations.

Legal basis

We process data based on contract performance, our legitimate interests, legal obligations or your consent, as applicable.

Sharing

We share data only with service providers that help us run the Services (e.g. hosting), under appropriate data-processing agreements, or when required by law.

Retention

We keep personal data only as long as necessary for the purposes above or as required by law.

Your rights

You have the right to access, rectify, erase, restrict or object to processing, and to data portability. You may lodge a complaint with the Romanian data protection authority (ANSPDCP, dataprotection.ro).

Children

Our Services are not directed to children under 13 and we do not knowingly collect their data.

Contact

For privacy questions or data requests: [email protected].